Privacy Policy for Canadian Players: Your Data on Mobile – Wildwin

See how Wildwin collects, uses and protects Canadian players' data, from account verification to cashier details, with mobile-friendly privacy answers.

Privacy

Wildwin Privacy Policy for Canada

This independent guide handles one kind of personal data: messages sent through its contact form. They are kept for up to 180 days, then deleted.

This site is an independent guide, not Wildwin casino. Account, deposit and KYC details you give the casino fall under the casino's own policy. This page covers what happens to a message you send us. It applies to Canadian readers aged 19+ (18+ in AB, MB, QC).

Contact Form

The form asks for your name, email, a topic and your message. Each message is passed to the operator of our network of sites. That operator is a separate party acting as a data processor. The site itself keeps no copy once the message is delivered.

The only purpose of the transfer is to review your message and reply to it.

On Your Phone

Most messages are typed in a mobile browser. The form works the same on a small screen, and these rules apply on any device:

  • You must tick the consent box before the form sends anything.
  • Your IP address is not stored. Only an irreversible hash of it is used to block abuse.
  • Attachments are not accepted.
  • Links and contact details inside your text are hidden automatically for safety.
Keep card numbers, ID scans and passwords out of the message. The form is built for questions, not documents.

Retention

Messages are stored for up to 180 days. After that, your name, email and message text are deleted. Only anonymous statistics remain: topic, language, date.

Total: 180 days, then nothing that identifies you.

Your Requests

Use the same form and pick the topic "Privacy / data request". You can ask what data about you is stored or request its deletion.

  • This site is an independent guide, and Wildwin casino handles account data under its own policy.
  • Contact form messages go to the operator of our site network, acting as a data processor, only to answer them.
  • Messages are kept for up to 180 days, then name, email and text are deleted.
  • Privacy questions and deletion requests go through the form with the topic "Privacy / data request".
Data Map

Wildwin Data: Who Holds What

Your account, ID and payment details sit with the casino. This site only receives contact form messages and deletes them after 180 days.

Two parties are involved here. Wildwin online casino runs your account. This site is an independent guide and never sees your login, ID or cashier records.

Data categoryExamplesPurpose
AccountName, email, date of birth, addressOpening and running your casino account (held by the casino)
Verification (KYC)ID document, proof of addressAge and identity checks (held by the casino)
CashierPayment method, transaction history, last digits of a cardDeposits and withdrawals (held by the casino and its payment providers)
DeviceIP, browser, device model, OS, languageLogin security and site display (casino side)
UsagePages, game sessions, bonus activityBonus tracking, such as x30 wagering on the Welcome Package
CommunicationSupport chats, emails to the casinoCasino support replies
Contact formName, email, subject, message textReplying to your message (this site only)

Account and Verification

  • If you register, the casino asks for your name, date of birth and address.
  • ID checks confirm you meet the age limit: 19+, or 18+ in AB, MB and QC.
  • Canadian anti-fraud and anti-money-laundering (AML) rules require them too.
  • Wildwin casino privacy terms for this data are in the casino's own policy.

Cashier Data

  • If you deposit by card, a payment processor handles the card details.
  • A full card number is never needed on this site.
  • The casino keeps transaction records for the period the law requires.

Device and Cookies

  • Casino sites usually use essential, analytics and marketing cookies.
  • On iPhone, manage them in Settings, then Safari.
  • In Chrome on Android, open Settings, then Site settings.
  • Blocking essential cookies can break login and the cashier.

Contact Form Data

The contact form is the only route personal data takes to this site.

  • Fields Name, email, subject and message text
  • Processor Operator of our site network, a separate entity
  • Purpose Reviewing your message and replying, nothing else
  • Site storage Not kept by this site after delivery
  • IP address Not stored; only an irreversible hash against abuse
  • Attachments Not accepted through the form
  • Links and contacts Hidden automatically in message text
  • Consent Sending needs a ticked consent box

Storage and Your Rights

Messages are kept for up to 180 days. After that, name, email and text are deleted. Only anonymous stats remain: subject, language, date.

  • You can ask what data about you is stored.
  • You can ask for correction or deletion.
  • You can withdraw consent for future messages.
  • Deletion can be limited where a law requires records to be kept.

Canada's federal privacy law, PIPEDA, and provincial rules such as Quebec's Law 25 shape these rights. This is general information, not legal advice. For account, KYC or cashier data, the request goes to the casino, not to us.

Privacy Request

A data request uses the same form as any other message.

  1. Open the contact form
    It is the same form used for general questions.
  2. Pick the privacy subject
    Choose the subject "Privacy / data request".
  3. State what you need
    Ask which data is stored, or ask for its deletion.
  4. Tick consent and send
    The form will not send without the consent box.
Privacy

Wildwin Privacy Questions

Your casino account data stays with Wildwin. This site only handles contact form messages and deletes them after 180 days.

What data does Wildwin collect when I register?

The casino's own policy sets that list, not this site. Your account, ID and payment details sit with the casino. This independent guide never sees your registration form.

Why does Wildwin ask for ID verification?

The casino runs KYC (Know Your Customer) checks to confirm your age and identity, usually before a payout. You upload documents to Wildwin directly, never to this site.

Does this site share my data with third parties?

Contact form messages go to the operator of our site network. That operator is a separate data processor and uses them only to review and answer your message. This site keeps no copy after delivery.

How do I ask for my data or its deletion?

Use the contact form and pick the topic Privacy / data request. You can ask what is stored about you or demand deletion. For casino account data, contact Wildwin support.

How long are contact form messages kept?

Up to 180 days. After that, name, email and text are deleted, and only anonymous topic, language and date stay. Your IP is not stored, only an irreversible hash of it.

How do I manage cookies on my phone?

On Android Chrome, open Settings, then Privacy and security. On iPhone, go to Settings, then Safari, to clear or block cookies. Casino cookies follow the Wildwin privacy policy.